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Yeah what he said. I know those of us that are new don't know all the ins and outs but we, like you did, will learn as we play. Pretty sure some lvl 56s might have some pointers for you too, if you see what I mean.
I know what you're saying, only that happens to me when I'm NOT the hero >_>
A little off-topic, but I also hate it when my team keeps throwing smoke bombs and I can't see a damn thing to kill anybody, of keep on throwing grenades and it looks like there's an Earthquake on my screen, preventing me from aiming.