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Krusnik said:The one year warranty isn't for returning it to the store. That is sending it to Microsoft so they can fix things such as a a broken disc tray and stuff like that.
They added on the 3 extra rrod warranty just for the rrod.
He cannot return it to the store to get a new one, he has to send it into Microsoft unless he's boughten it within 30 days. (That's what it is for most stores)
Call them. They'll probably ask you for your information on where to send your box/coffin for the 360. You'll still be under the warranty, if your not then something is wrong.Jay588 said:i have a broken 360 with the rrod, how do I go about getting it fixed, i do not have the receipt anymore. do i call them? the site really dont help me at all because i have been waiting weeks for a reply! and when i did sign up it said my console was under no warranty?? it hasnt even been out 3 years...