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You should have to go through user agreements right after testing your connection for the first time if I remember correctly. This then allows you to use the service. Try starting over your connectivity if you've already connected, maybe you somehow did something wrong or hit the wrong icon. If in doubt, your user manual should get you on the right track. You may also try Nintendo customer service.bigdaddy said:Thanks for the welcome. Any info on accessing the user agreements? I am unable to read it, and hence confirm it, and hence use wii connect 24. I updated my wii to a version 2.2u but still not able to see the actual user agreements in wii settings. Why is that?