The_Mitch
UNACCEPTABLE
i sent in the broken xbox i opened up (opened it to fix it but failed and the next day they extended the warranty) and i just got it back today and they not only gave me a new one but they gave me 1 free month of xbox Live! the xbox they sent me was a referb but statistics show that referbs get the fewest return rates (this goes for any kind of hardware) and it has the new updated heatsink (you can see it if you shine a light in the side and look in the bottom). i cant believe they gave me a new one even though the warranty was void! now i got 2 360's! (im keeping it for when they get hacked to run homebrew like XBMC)